I bought this around 18-months ago and only now am I writing a review. Why? Because you buy a Dualit for the quality and longevity, so writing a review on day-one somewhat misses the point.Firstly, the quality. It's superb. It feels like a professional bit of kit that is built to last, rather than a plastic-formed toy. The dial, the level the switch, they're all reassuringly high quality. If you set the dial to the same time 100 times, you'll get the same result 100 times. This might seem a small point, but when rushing around making breakfast you don't have to give it your full and undivided attention - bread in, lever down (well, up...), dial to your usual setting and off you go. Being lever-based, when done the toast doesn't 'pop' up and get cold. It waits until you're ready... sure, you can't leave it forever, but it's definitely a benefit.Next, the taste. The main thing I've had to deal with is the 'toasters are all the same' comments and questions about spending a lot of money on a toaster. This does taste better. As above, it's consistent so you always get great results, but it doesn't dry your toast out and remove all texture and flavour and it toasts both sides absolutely evenly.Now, the cost. Considering the two points above you can see you're getting value for money. High build quality and excellent end results, that's enough right? Well, also consider this can be repaired easily and cost effectively. Not that I'm expecting any faults for quite a long time... it's nice to know when something does go wrong, I can buy one replacement part rather than send this to the tip and buy a new toaster. Being a product from a professional-grade company, you won't struggle to find spare parts or somebody to service it for you.Downsides last... just two, really. Firstly, if you set the timer too long you can't easily cancel it. Not a huge deal as you soon learn the 'right' setting, but not ideal if you often change bread types and need to work this out on-the-fly. Secondly and lastly, some of the wider breads don't fit entirely inside this toaster, they stick out a bit. Fortunately you can lever your toast up and spin it around if necessary, but it is a downside.Overall a justified five stars, excellent quality, excellent value for money and a definite recommendation from me. It even looks the part too, adding a touch of quality to any kitchen!