This deep fryer is good. We went from a chef Wolfgang puck deep fryer that was completely enclosed and amazing to this fryer. My husband is the deep fryer in the family and his chief complaint was the front of the deep fryer(towards the gauges) was deeper than the back of the deep fryer(closer to you; the user). He does love how deep the basket is and how much we are able to fry in one setting. Wings, shrimp, catfish, and French fries are no task with this fryer. The gauges definitely do their job and work very well. The basket is easy to clean and overall the whole system is very easy to clean vs what we were used to. If you are a big deep fryer and love frying for your family this fryer is for you. You will actually to be able to fry and eat!The fryer works well. It takes quite a while to heat up the oil. But it does a good job. The timer function is 100% useless. If you don't turn the timer on it won't heat up your oil. There has been many times I plugged it in, set the temp and walked away to come back to cold oil. You basically just have to max the timer out every time you use the fryer. I would be a lot happier with the fryer if it just straight out didn't have the timer function. It clearly was not thought through. When I 1st got it it took me a while to figure out why my oil wasn't heating up. I thought it was broken. Nope just the stupid timer.My mother in law is the absolute best, she's just... Everything you want in an inlaw. She does so much for everyone, and I always want to surprise and treat her to things that make her life easier or happier. I never feel like I hit the mark though. She enjoys gadgets so I try kitchen ones, but they need to be easy to remember how to use because she's constantly going. They also have to work and work correctly! Which they don't. I once got her an oil sprayer, because hers broke, and it ended up not working. Recently while all the family was over she mentioned needing a new deep fryer that can cook for more than 2 people. She was mostly mumbling to herself. So my husband and I got her this one. She was surprised but seemed pleased. Then she seemed nervous that it might be too hard to figure out. Well it wasn't. It was perfect! She was very happy and it was exactly what was needed. Easy to set up, use, and clean! Made plenty for everyone.Easy to use fryer. Has a very clear temperature reader. Basket very large too. Don't fill the oil to the maximum line, the first base will overflow!This really is a great item, however the lid has very sharp edges, razor sharp, it would be very easy to cut yourself badly on it. That was my only problem with itRecovered temp pretty quickly.Very easy to clean up after usrAt first when I opened the box, I was skeptical if it would work and handle the cook load I had to do. OMG! This product is awesome! It fried perfectly. I highly recommend this product.Real niceFryer did not work when purchased. The seller was contacted and agreed to send a new fryer. The 2nd fryer that was sent was used and damagedJe ne recommande pas ce produit. Très mauvaise qualité. Panier très mou, on dirait que tout peu lâcher à tout moment. Déjà commencé à rouiller et désouder après 1 utilisation. Long à chauffer. Ça ne vaut clairement pas son prix.We are very pleased with this purchase. Heats up quickly and no drip messes from the basket when lifted. Unlike our older one from a different company.En un mes y medio dejo de funcionar no contestan en los teléfonos de servicio y garantía que vienen adjuntos, fatal cero servicio post ventaThis fryer works well, when it is set to 350f it had the oil at 349f. That's fantastic if you ask me.The only downside that we've found is the lid doesn't fit snuggly, it seems not to fit over the elements where they enter the fryer.Good product Chefman!!!