My mom used to kill microwaves of all sizes, brands, and prices within under a year to some over 1.5yr so I bought her this commercial grade one and it's going strong after 5yrs+ Sure, it'd be nice if you can reduce power output but honestly, the simplicity and perfect and the durability is OUTSTANDING.We bought this as a second microwave because we have five kids who were breaking door push button springs on expensive microwaves from overuse. We were breaking microwaves once a year in our house until this model. We don’t use it for more sophisticated defrosting or sensor cook of vegetables- it really only reheats stuff. If I have a large cold casserole dish it will reheat it when set to the max of 4-6 mins but it’s not super powerful. But it’s perfect for basic reheating, big households, kids- for drinks, soups, oatmeal, potatoes, recipe ingredients, smaller simple stuff. Today it finally died. It may be an internal fuse or a door sensor issue but I feel that getting almost 5 years out of a smaller microwave is probably pretty good for nowadays and we are going to buy a second one before my kids break the door button in the expensive built-on model we have. I like that this sharp doesn’t take up a ton of counter space but still has a large reheating chamber. I like that it has clean brushed stainless steel exterior that looks good in our kitchen and is easy to maintain. The inside is easy to clean as well. It is very simple to operate but gets the job done.I love the appearance, usability, easy to clean and most of all..no turntable! I wish could be programmed to stay on longer.... otherwise I love it.No turntable that always falls off the spinny thing, no array of obscure buttons you never use and barely understand, no stupid clock that is always wrong, no power settings that seem to either result in "instantly nuke to a crisp" or "do nothing at all". Just one dial. Put food in, turn the dial. Not hot enough? Turn it some more.I love this microwave and recommend it to everyone I know. You will not be disappointed. It works great. Because it is only 1,000W it theoretically does a slightly slower job heating your food, but what that actually means is that you don't have one part that is as hot as the surface of the sun and another that's still cold. As for all those other features that other microwaves have, well, if you're the kind of person who dutifully read the instruction manual and figured out what they were for, maybe this one isn't for you. I don't know what they're for and have no intention of ever learning.Purchased for elderly parent with failing vision moving to assisted living.Needed a device that is simple to use and possible to use by someone with very limited vision. This device is as simple and easy as it gets. No fussy flat-screen buttons with tiny labels, no clock to set, just twist the knob (which is very easy to turn) and it works. Simple and safe. I believe this would be usable for someone who is blind (however there are ovens that actually talk for those who are blind, but those are quite costly). One concern with conventional keypad-controlled ovens is that the timer could be accidentally set wrong (60 vs. 6 minutes)....have personally seen this happen and it started a small fire. This has a maximim time you can dial in of six minutes that makes it much safer to use.I expected a twist-knob to be some sort of wind-up timer, but it's a slick zero-effort control that lights up the bright LEDs as you rotate it, and the LEDs flash and show visually the time counting down. When the door is opened, the timer resets (so it does not run if you close door after taking the food out). (Note it does not show number counting down, just flashing lights on dial).From the photos you would expect a cheap knob, but the overall fit and finsih looks very upscale. The knob appears to be metal, the handle is chrome-plated metal, and it just has a real simple yet high-quality feel to it.Since this is a commercial-grade model, it is made to meet more stringent requirements.- Commercial grade units must be able to withstand a much higher duty cycle (regular units are expected to be used no more than ten minutes per day, while a commercial one can be used non-stop). The door hinges, for example, are more rugged.- Commercial units have no turntable and have stainless steel interior and exterior for sanitation (to meet NSF standards). On this unit the interior and door is stainless steel and the outer case is gray painted steel. The bottom of the cavity is white...looks like ceramic, but not sure.Note that there is no turntable, but that's not needed for most smaller items. Turntable is one more thing to break and clean.Our need was for a microwave to heat up a cup of water for tea, or a bowl of soup, and one of the small frozen entrees...it works perfect for that.One very slight gripe is that the door unlock is a bit stiff--it's like a car-door handle where you have to squeeze it to open, and it took enough force that the device slid a bit on the counter. I was worried that someone with limited grip strength could not open it, but it was no problem for an elderly person (she used both hands). The handle is metal with good quality chrome plating, there's no way it could break.Simple to clean and almost anyone can figure out how to operate it.